{ "$schema": "https://doorjames.com/page-schema.json", "url": "https://doorjames.com/solutions/it/", "path": "/solutions/it/", "language": "en", "locale": "en", "type": "solution", "section": "solution", "title": "For IT", "headline": "Identity, security and operations without extra load", "metaTitle": "Door James for IT departments | Door James by CGI", "description": "No second user directory, no servers, no inbound ports: Door James is SaaS with OIDC sign-in, role-based permissions and documented subprocessors.", "summary": "For IT departments Door James is SaaS without its own user management: sign-in runs through OpenID Connect against your directory, groups drive permissions, and deactivated accounts lose access automatically. No servers, agents or inbound network ports are required; the setup effort sits with app registration and permissions.", "keywords": [ "For IT", "Door James" ], "updated": "2026-09-22", "product": { "name": "Door James", "vendor": "CGI Deutschland B.V. & Co. KG", "vendorUrl": "https://www.cgi.com/", "category": "Workplace management software", "subCategory": "Office management, desk booking, visitor management, space management", "url": "https://doorjames.com/", "pricing": { "currency": "EUR", "price": 2, "unit": "user/month", "minimumUsers": 250, "allModulesIncluded": true }, "hosting": [ "Google Cloud, Frankfurt (Germany)", "IONOS, Germany (option)" ], "languages": [ "en", "de", "fr", "nl", "es", "it", "pt", "fi", "fr-CA" ], "award": "German Innovation Award 2022", "rating": { "value": 4.4, "count": 45, "best": 5, "source": "Apple App Store", "storefront": "DE", "url": "https://apps.apple.com/de/app/door-james/id6444570436", "checkedOn": "2026-09-21", "googlePlayDownloadsMin": 10000 } }, "breadcrumbs": [ { "name": "Home", "url": "https://doorjames.com/" }, { "name": "Solutions by role", "url": "https://doorjames.com/solutions/" }, { "name": "For IT", "url": "https://doorjames.com/solutions/it/" } ], "facts": [ { "label": "Operations", "value": "SaaS, no servers or agents" }, { "label": "Identity", "value": "OIDC, Entra ID, Graph groups" }, { "label": "Network", "value": "outbound HTTPS is enough" }, { "label": "Updates", "value": "roughly every two weeks, no mandatory testing" } ], "steps": [ { "position": 1, "title": "Connect identity", "description": "OIDC integration with Entra ID or another OIDC provider; groups map onto areas and roles." }, { "position": 2, "title": "Release calendars", "description": "App registration with calendar permissions for the room resources you want to synchronize." }, { "position": 3, "title": "Hand over", "description": "After rollout, location and organization admins manage configuration themselves in the Admin Panel – without a ticket to IT." } ], "audiences": [ { "audience": "Your task during rollout", "benefit": "App registration in Entra ID, consent for the Graph permissions, release of room resources, optionally deploying the Teams app in the tenant." }, { "audience": "What you do not operate", "benefit": "No servers, no database, no client agents, no inbound ports, no separate user accounts." }, { "audience": "What you should review", "benefit": "Hosting variant (GCP Frankfurt or IONOS Germany), subprocessors in the data processing agreement, retention periods, role model and CGI access." } ], "sections": [ { "heading": "The effort sits up front, not in operations", "level": 2, "text": "With SaaS, IT effort shifts from operations to integration. For Door James that means concretely: one or two sessions with your identity owner, one app registration, consent for a manageable set of Graph permissions, and a decision about which room resources to synchronize. After that IT responsibility largely ends, because functional administration in the Admin Panel sits with the locations." }, { "heading": "What you need for the security review", "level": 2, "text": "For a typical review we provide: an architecture description of the chosen hosting variant, the data processing agreement including subprocessors, the technical and organizational measures appendix, statements on encryption in transit and at rest, a description of the testing approach (OWASP ZAP, CAST, CI/CD) and the role and tenant concept. Where we do not have solid evidence, we say so – for example on the ongoing CIS benchmark implementation or the missing independent accessibility certification." }, { "heading": "Limits you should know early", "level": 2, "text": "Door James is public cloud SaaS with logical tenant separation. There is no on-premise operation, and a physically dedicated instance is not the standard model. If your security requirements mandate that, it is a knock-out criterion – and better known in week one than in the steering committee." } ], "faq": [ { "question": "How many tickets will Door James create for us?", "answer": "Operations sit with CGI, functional administration with your location owners. For IT, identity topics and the occasional permission case typically remain." }, { "question": "Can the role model match our governance?", "answer": "Yes. Roles are granted per organization and location, from a restricted reception role to organization admin, and can be tied to directory groups." }, { "question": "How do we learn about changes?", "answer": "Through the release notes, which document every change monthly, and the roadmap for planning." }, { "question": "What happens in a security incident?", "answer": "The contractually agreed notification and response paths apply. Internal severity levels and target times are quality goals; binding commitments require a separate agreement." } ], "related": [ { "title": "Entra ID & SSO", "url": "https://doorjames.com/integrations/entra-id-sso/" }, { "title": "Security & hosting", "url": "https://doorjames.com/security/" }, { "title": "API & third party", "url": "https://doorjames.com/integrations/api-and-third-party/" } ], "alternates": { "en": "https://doorjames.com/solutions/it/", "de": "https://doorjames.com/de/loesungen/it/" }, "formats": { "html": "https://doorjames.com/solutions/it/", "markdown": "https://doorjames.com/solutions/it/index.md", "json": "https://doorjames.com/solutions/it/index.json", "jsonld": "https://doorjames.com/solutions/it/index.jsonld" }, "contact": { "email": "doorjames.support@cgi.com", "bookDemo": "https://meet.doorjames.app/public-schedule/99469a6d66d20f7fdd5ee19182a8f8bd", "demo": "https://doorjames.app/demo", "helpCenter": "https://help-center.doorjames.com/hc/door-james/en", "app": "https://wa.doorjames.app" }, "actions": [ { "type": "bookDemo", "name": "Book a demo", "url": "https://meet.doorjames.app/public-schedule/99469a6d66d20f7fdd5ee19182a8f8bd", "minutes": 30, "platform": "Microsoft Teams", "description": "A scheduled call with the Door James team, 30 minutes over Microsoft Teams, slot chosen by the visitor." }, { "type": "liveDemo", "name": "Try the demo yourself", "url": "https://doorjames.app/demo", "description": "Interactive demo environment of the Door James app, no sign-up." }, { "type": "contact", "name": "Contact us", "url": "https://doorjames.com/contact/", "description": "Contact form and email address." }, { "type": "email", "name": "Email", "url": "mailto:doorjames.support@cgi.com" } ], "citation": { "title": "For IT", "publisher": "Door James by CGI", "url": "https://doorjames.com/solutions/it/", "dateModified": "2026-09-22" }, "license": "Content © CGI Deutschland B.V. & Co. KG. Quotation and summarisation are permitted with attribution to Door James by CGI and a link to the source URL.", "generated": "2026-10-23", "wordCount": 539 }